Customer Support
Customer Support
To log a new support ticket please use the link below.
If you require login credentials or are unsure if you have support as part of your Infios package, please contact your Account Representative.
- Service Status
- Customer Trust Center
- 2026 TMS AS2 SHA2 Certificate
- Upcoming Release Summary
- Current Release Notes
- Submit a new product idea
Infios successfully gains SOC2 certification for all cloud hosted solutions
We are excited to share that we have gained SOC2 certification for our cloud hosted solutions. This demonstrates our continual investment in cybersecurity, compliance, and customer trust.
Customers and prospects can download the full report here.
Additionally, we have recently added our 2025 SOC1 reports to the above link to help our customers as they approach their end of year auditing season.