# Shipment and Order Visibility

Seamlessly track shipments and SKUs end-to-end with our Shipment and Order Visibility solution. Gain full freight visibility, automate updates, standardize workflows and boost delivery accuracy—cutting costs and improving reliability every step.

## Our challenges

- **Lack of control over goods flow:** Without visibility into inventory and shipment, companies risk overspending on carrying costs and losing control of stock levels.
- **Fragmented multimodal visibility:** Switching between tracking platforms for different transportation modes causes inefficiency, poor coordination and fragmented shipment insights.
- **Increased operating costs:** Limited visibility leads to costly delays, unexpected fees and inefficient routing, all impacting the bottom line.
- **Siloed information and data:** Fast, accurate decisions need real-time access to integrated data. Siloed systems block collaboration and slow responsiveness.
- **Late or incomplete deliveries:** Missed delivery timings or accuracy damage customer trust. Accurate ETAs, complete orders and proactive communication are essential to maintaining satisfaction and loyalty.

## Supply chain visibility 2.0

Unifying TMS and Shipment & Order Visibility into a single instance

## What are the benefits?

Our Shipment and Order Visibility (SOV) solution delivers seamless, end-to-end shipment and SKU tracking. By consolidating manual tracking processes into a unified, automated system, SOV ensures full visibility, empowering your team with accurate data to streamline decisions and operations.

### Streamlined inventory flow and visibility

### Automate shipment record collection

### Proactively manage escalations

### Increase freight tracking transparency

## Our key capabilities

As supply chain efficiency and cost reduction become increasingly important, end-to-end visibility is essential for achieving these goals. Shipment and Order Visibility offers on-demand access to key shipping information, empowering your team with:

- **Seamless integration:** effortlessly connect with your existing logistics software for a unified experience.
- **Custom push alerts:** set alerts based on your specific criteria to stay informed.
- **Urgency management:** fast-track critical shipments like urgent pickups or air freight orders.
- **Root cause analysis:** pinpoint and resolve issues to prevent future disruptions.
- **Warehouse resource planning:** optimize staffing by anticipating deliveries and adjusting accordingly.
- **Cost impact calculation:** accurately assess delays and disruptions to better manage your budget.

## The Infios difference

- **Map container locations** The geo-map shipments feature provides real-time tracking of ocean containers, displaying vessel details such as name, location, estimated arrival to port, status, speed and the quantity of shipments on board.
- **Optimize lead times** Leverage accurate, multimodal ETAs to reduce safety stock, efficiently schedule warehouse staff and lower inventory carry costs.
- **SKU-level tracking** Track individual SKUs or orders across multiple shipments for precise location updates beyond the container level.
- **Reduce accessorial charges** Identify and escalate shipments at risk of demurrage or detention charges and dispute incorrect fees using EDI data.

> “We didn't know where our containers were—information was scattered across spreadsheets, websites and carriers. It used to take me a week to track a single part's ETA. Now, with Shipment and Order Visibility, I can search by part number, see containers on a map and instantly provide accurate ETAs to customers.”

## Calculate your savings with Shipment & Order Visibility

How much are visibility gaps costing your business? Discover your potential savings by closing those gaps with our simple savings calculator.

**Global auto maker gains visibility across 11 DCs**

**Mölnlycke unifies global TMS for fast onboarding**

### Can I configure custom alerts?

Yes, customers can configure push alerts or export via API when criteria is met.

### Can I view shipment locations on a map?

Yes, a geo-map feature shows the locations of ocean containers at any time.

### What ocean shipment info is collected?

Data can be viewed at the vessel, container, order or item level. Vessel information includes name, current location, estimated arrival to port, status, speed and the quantity of the organization’s shipments on board.

### Is Shipment and Order Visibility different than the visibility capabilities provided by a TMS?

Shipment and Order Visibility enhances the native [Transportation Management System (TMS)](https://www.infios.com/en/supply-chain-solutions/transportation-management) visibility capabilities. It provides additional information, such as ocean tracking, vessel information, port updates and item tracking.