WMS for third-party logistics

Purpose built for multi-client operations, our Warehouse Management System (WMS) for 3PLs empowers logistics service providers to manage their workforce, processes and technology within their facilities. Our solution simplifies the onboarding process and supports the entire lifecycle of 3PL operations, including returns handling.

What are the challenges?

Third-party logistics (3PL) providers face unique and demanding challenges in managing logistics and compliance for each customer. Their operations are characterized by a diverse range of customer requirements, making their environment more complex than that of traditional distributors and wholesalers. Key challenges faced by 3PL providers include:

• Constant monitoring and improvement of service and efficiency levels
• Ongoing cost reduction efforts to remain competitive in this challenging sector
• Increasing consumer expectations for faster deliveries and product availability
• Constantly changing customer base with multiple sites in different countries
• Meeting complex, specific, and rapidly changing customer needs
• Storing and transporting hazardous or perishable goods while complying with industry-specific regulations

To address these challenges, transparency and real-time business intelligence across the entire supply chain are key. These improve visibility for customers, facilitate tracking shipments and enable quick adaption to changing customer needs.

What are the benefits?

Our WMS for 3PL solution offers essential functionality, with customizable workflows to provide the flexibility to adapt quickly to changing business processes. Its modular design ensures scalability, accommodating basic warehousing processes and highly complex environments, growing as your requirements expand. The web-based user interface reduces the learning curve for your employees.

Our solution also supports multi-client operations with diverse product categories inside the same warehouse. They streamline the onboarding process for new clients and enable flexible and rapid configuration of warehouse processes tailored to each customer. Additionally, the solution includes 3PL-specific functionality such as a flexible invoicing system, electronic data interchange (EDI) connectivity and the management of value-added services like kitting.

Designed for multi-client operations

3PL-centric billing management

Maximize technology investments

COMPREHENSIVE CUSTOMER PORTAL

“Customer service is the top priority in this business and Infios’s software allows us to provide the best service possible.”

Our key capabilities

• Highly configurable solution Our 3PL Warehouse Management System is highly configurable. By defining the roles, rules and workflows, the system adapts to clients’ individual requirements, without the need to code for specific clients or projects. This allows you to manage your business across multiple sites, clients and countries, regardless of location, language or currency.
• Multi-client warehouse management The WMS offers client-specific workflow components, including: appointment scheduling, inbound processes (directed receipt and put-away), inventory management (cycle count, replenishment, etc.), 3PL value-added service (kitting, light assembly, special processing, etc.), outbound processes (waving, picking, packing, etc.), carrier management.
• Revenue assurance By automatically invoicing the client for every chargeable activity, our billing engine ensures that 3PLs are paid for all services they provide. Unlike other systems, where invoicing is an add-on to a distribution-based WMS, the billing engine is an integral part of the application, ensuring high compliance and accuracy. Once the rules are configured, the system enforces the work activities for each client, calculating and accruing the charges in real time.
• Client-specific configuration Our 3PL tools enable you to manage your customers’ business processes, based on client-specific parameters. Individual processes can be configured for each combination of location, customer, supplier, recipient and product, ensuring a tailored fit for every application. This automatically ensures your order fulfillment complies with your customers’ service level agreements (SLA).

The Infios difference

We bring a wealth of expertise in warehouse management across various sectors and geographic locations. Our leading portfolio of warehouse management solutions, combined with our extensive implementation experience, enables us to help you optimize your entire warehouse operations. Specifically tailored for 3PL warehouse management, our purpose-built and highly adaptable solution can adapt to the evolving needs of your clients.

Cold storage 3PL increases shipments 650%

French 3PL improves picking by 233%

German auto supplier syncs 4 sites

Want to learn more about how our WMS can help you thrive in the complex 3PL industry?

A leader for eight years!

A leader for eight years!

Infios has been positioned as a Leader in the 2026 Gartner® Magic Quadrant™ for the eighth consecutive year.